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Manufacturing Center
Shiyan, Hubei Province, China
Manufacturing & Quality Control
Sales Office
Shenzhen, Guangdong Province, China
International Sales & Technical Support
Europe Hours: 14:00-22:00 CST (08:00-16:00 CET)
USA Hours: 21:00-05:00 CST (08:00-16:00 EST)
WhatsApp / WeChat
+86 132 4488 5344
Scan to connect on WeChat or WhatsApp
Business Hours
Shenzhen Office: Mon-Fri 9:00 AM - 6:00 PM (GMT)
Factory: Mon-Sat 8:00 AM - 5:30 PM (GMT+8)
Frequently Asked Questions
What is the minimum order quantity (MOQ)?
Our MOQ varies by product type. For standard models, the MOQ is typically 500 units. For custom specifications, please contact our sales team for details.
What is the lead time for orders?
Standard products typically ship within 2-3 weeks. Custom orders may require 4-6 weeks depending on specifications and quantity.
Do you provide samples?
Yes, we provide free samples for evaluation. However, customers are responsible for shipping costs. Once testing is successful, the shipping fee can be credited against your bulk order.
What certifications do your products have?
Our products are certified to UL 924, EN 60598-2-22, RoHS, CE, and ISO 9001 standards. Specific certifications vary by product line.
Can you provide custom battery solutions?
Absolutely. Our engineering team can work with you to develop custom battery packs tailored to your specific voltage, capacity, and form factor requirements.